Full refund of your trip
up until the day before departure, (refund within maximum 30 days), if your stay is made impossible because of COVID-19.
No deferral, just a full refund of all amounts paid in all the following cases:
- In the case of contamination COVID-19 of one of the people to take part in the trip
(You must communicate to the agency, as soon as you confirm your booking , the name and permanent address of all participants in order to activate these cancellation conditions).
- Government decision restricting travel:
Confinement (national, regional, departmental or communal)
Closing of borders
Flight cancellation because of COVID-19
Forced quarantine on return because of COVID-19
- Embargo of certain professions
- Closure of the resort or the lifts for health reasons